Privacy Policy

Effective Date:  April 15, 2024 

Foam Creations (2008) Inc ("we," "our," "us") operates the website https://foamcreations.com (hereinafter referred to as the "Service").

This page outlines our policy regarding the protection of personal information. It explains our practices related to the collection, use, communication, and retention of personal data when you use our service. Additionally, you will find the choices available to you when providing your data and/or using our website.

We use this information, along with your personal details, to continually enhance the quality of our services. By providing us with this personal data through our website, forms, email, phone, or any other means of communication, you agree that it will be processed in accordance with the terms outlined in this privacy policy. You authorize Foam Creations (2008) Inc, its partners, and suppliers to use your personal information for the purposes stated below.

Our privacy policy does not apply to third-party websites accessible via links on our site pages. Furthermore, Foam Creations (2008) Inc makes no commitments regarding these third-party sites.

Unless otherwise defined, the terms used in this Privacy Policy have the same meaning as in our General Terms and Conditions, which are available at https://foamcreations.com

Service: By "Service," we refer to the website operated by Foam Creations (2008) Inc.

Personal Data: Personal Data refers to information about a living individual that can be identified from this data (or from this data and other information in our possession or likely to come into our possession).

Usage Data: Usage Data is collected automatically and is generated either by using the Service or by the Service's infrastructure itself (e.g., page viewing duration).

Cookies: Cookies are small data files (text files) that a website requests your browser to store on your device (computer or mobile device) to remember information about you. Cookies allow you to "remember" your actions or preferences for a limited period.

We collect various types of data for different purposes to provide and improve our Service.

Types of Collected Data

Personal Data

When you use our website and various services, we may ask you to provide certain personal data and professional contact information. These details can be used to contact you or identify you (“Personal Data”). The types of personal information we may collect in the course of our activities include, but are not limited to:

• Email address;
• First and last name;
• Phone number;
• Address (city, province, state, postal code);
• Professional contact details (email addresses, phone numbers);
• Location data provided by your computer (or mobile device) and browser if you authorize the sharing of this information with Foam Creations (2008) Inc;
• Marketing-related information and communication preferences, as well as related details such as comments and survey responses;
• Biographical information such as job titles and employer names;

How We Collect Your Information

We collect your personal information through the following interactions:

• Registration for our events, newsletters, and alerts.
• Downloading our guides, checklists, and studies.
• Communication via phone, email, or mail, or when purchasing our products and services.

Additionally, we gather publicly accessible information, including data from public platforms.

Data Collection

We may also collect information related to the mode of access and use of the website, as well as other technical details such as your IP address, browser type and version, your interaction with our advertisements and online content, or information collected through cookies and other tracking technologies.

Furthermore, please note that when providing personal information related to third parties (such as your clients, administrators, executives, shareholders, or true owners), you must ensure that you have duly informed them that you are providing their information to us and have obtained their consent for such communication of information.

Additionally, evidence of the consent given to us (date, time, method) is required in circumstances where such consent is necessary for the processing of personal information.

Tracking and Cookie Data

By using our website (https://foamcreations.com), you consent to the use of cookies in accordance with this privacy policy. We utilize these cookies and other similar technologies to track your activities on our website and collect certain information, including:

• Date and time of your visits.
• Pages visited.
• Advertisements you clicked on.
• Type of browser or operating system you are using.
• How you accessed or interacted with the website.

The cookies used

The cookies we use fall into the following category:

Strictly Necessary Cookies:

These cookies allow you to enjoy all the features of our website and navigate it optimally and securely. They contain the basic features of the website, such as user login and account management. The website cannot be properly used without strictly necessary cookies.

Performance Cookies:

These cookies are used to track how visitors use the website. They are, for example, analytical cookies. These cookies cannot be used to directly identify a specific visitor. However, other information related to your browsing, not originating from cookies, may be used for analysis purposes, such as the number of pages viewed.

Targeting Cookies:

These can be set up on our website. They allow us to offer services and offers tailored to your browsing habits and interests. They are used by third-party services, such as Like or Share buttons. Third parties provide these services in exchange for recognizing that you have visited our website.

Security Cookies:

We use Security Cookies for security reasons.

Unclassified:

Unclassified cookies are cookies that do not belong to any other category or are currently being categorized.

Disabling Cookies

 You can request your browser to refuse all cookies or notify you when a cookie is sent. However, if you do not accept cookies, it is likely that you will not be able to use certain elements of our Service. Additionally, deleting all your cookies will require you to update your choices and preferences.

Data Usage

Foam Creations (2008) Inc. uses the collected data for various purposes:

• To provide and maintain our Service, including executing our obligations arising from any agreements between you and us.
• To notify you about changes to our services.
• To facilitate the use of our websites, ensuring content relevance, and presenting website content in the most effective manner for you and your device.
• To enable you to use interactive features of our Service when desired.
• For marketing and business development purposes.
• To provide customer support.
• To collect valuable data or analytics that allow us to improve our Service.
• To monitor Service usage.
• To detect, prevent, and resolve technical issues.
• To comply with legal, regulatory, or risk management obligations, including fraud prevention and other background checks within the limits authorized by law and regulations.
• To ensure the proper functioning of our business activities and the recovery of our commercial receivables.
• For recruitment purposes – allowing us to process job applications and evaluate whether an individual meets the requirements for a position they may apply for with us.
• To prevent fraud and/or conduct other background checks that may be required at any time under applicable law, regulations, and best practices (if false or inaccurate information is provided or if fraud is detected or suspected, information may be transmitted to fraud prevention agencies and may be recorded by us or such agencies).

Data Transfer

Information that is transmitted to us and contains personal data may be transferred and stored on computers located in a territory where data protection legislation differs from your place of residence.

Users of the Service residing outside of Canada who choose to communicate information to us, including personal data, should note that such information will be stored and processed in Canada in accordance with the applicable data protection laws.

By accepting this Privacy Policy and submitting this information, you consent to this transfer.

Foam Creations (2008) Inc. will take all reasonably necessary measures to ensure the secure processing and use of your data in accordance with this Privacy Policy. This information will only be accessible to authorized personnel within the scope of their work.

Possibility of Personal Information Being Disclosed Outside Quebec

Personal data is not disclosed to any organization outside Quebec. In the event that the transfer of personal information is necessary for our business or to meet obligations imposed by our our controlling party, such transfer will only occur if it is assessed that the information would benefit from adequate protection, taking into account the sensitivity of the data and the purpose of its use.

Data Disclosure

Foam Creations (2008) Inc. may disclose your Personal Data if it believes in good faith that it is necessary in the following cases:

• Legal Obligations: To comply with legal requirements and fulfill obligations towards government authorities and public agencies.
• Rights and Property Protection: To protect and defend the rights or property of Foam Creations (2008) Inc.
• Prevent Wrongful Acts: To prevent potential wrongful acts or investigate such acts within the scope of the Service.
• User and Public Safety: To ensure the personal safety of Service users or the public.
• Liability Protection: To protect against civil liability.
• Fraud Prevention and Background Checks: To prevent fraud and/or conduct other background checks that may be required at any time under applicable law, regulations, and best practices (if false or inaccurate information is provided or if fraud is detected or suspected, information may be transmitted to fraud prevention agencies and may be recorded by us or such agencies).
• Third-Party Acquirers: In the context of mergers, acquisitions, partial asset transfers, or similar operations involving third-party acquirers. This may also occur in cases of insolvency, bankruptcy, or receivership, where personal information is transferred as a commercial asset.
• Limited Third-Party Service Providers: Limited disclosure to third-party service providers, including those offering contact management tools, database analysis, websites, application development, hosting, maintenance, and other services.
• Requests from our controlling party: In response to requests from our controlling party, on personal data privacy, while adhering to procedures and obligations under the new law on personal information protection.

Data Security

We take the security of your data seriously. We have implemented appropriate physical, technical, and administrative measures to protect the personal information you provide to us. However, given the challenge of ensuring strict security for stored data and ensuring their inviolability, please note that we cannot guarantee flawless security. Additionally, we cannot guarantee that such information will not be used, modified, or destroyed due to a breach of our protective measures, accidental loss, alteration, or unauthorized access. By transmitting information to us, you do so with full awareness of the associated risks.In the event of a privacy incident affecting your personal information, we commit to promptly notifying you upon our awareness of the incident. We will take reasonable steps to mitigate the risks of harm and prevent similar incidents from occurring.

Your Privacy and Data Protection Rights

Foam Creations (2008) Inc. informs you that, in accordance with applicable data protection laws, you have the following rights:

• Access: The right to inquire whether we process your information and, if so, to request access to your personal data.
• Rectification: The right to obtain rectification of your Personal Data if it is inaccurate, incomplete, or outdated.
• Information: The right to be informed when technologies such as identification, localization, or profiling are used, along with the means available to activate these functions.
• To exercise any of these rights, please contact us as indicated in the “Contact Us” section.

Do Not Track Signals

We do not support “Do Not Track” (“DNT”). “Do Not Track” is a preference you can set in your web browser to indicate that you do not want to be tracked by websites. You can enable or disable “Do Not Track” by visiting the Preferences or Settings page of your web browser.

Service Providers

We may engage third-party companies and individuals to facilitate the provision of our Service (“Service Providers”), perform the Service on our behalf, provide services related to the Service, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are prohibited from disclosing or using them for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

• Google Analytics is a web analytics service offered by Google that tracks website traffic and reports on it. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize ads within its own advertising network. You can prevent your activities within the Service from being made available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

For more details on Google's privacy practices, please consult the Privacy Policy and Terms page: Google Privacy Policy (https://policies.google.com/pr...).

Behavioral Remarketing

Foam Creations (2008) Inc. utilizes remarketing services to display ads on third-party websites after you have visited our Service. We and our third-party providers use cookies to shape, optimize, and deliver ads based on your previous interactions with our Service.

Google Ads (AdWords)

The Google Ads (AdWords) remarketing service is provided by Google Inc.

You can manage Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings (http://www.google.com/settings...) page.

 Google also recommends installing the [Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpag...) in your web browser. This add-on allows visitors to prevent Google Analytics from collecting and using their data.

Bing Ads Remarketing

Bing Ads remarketing service is provided by Microsoft Inc.

 You can opt out of Bing Ads interest-based ads by following their instructions: [Bing Ads Personalized Ads] (https://advertise.bingads.micr...).

Learn more about Microsoft's privacy practices and policies by visiting their [Privacy Policy page (https://privacy.microsoft.com/...).

Links to other sites:

It’s possible that our Service contains links to other sites that we do not operate. If you click on a third-party link, you will be redirected to that third-party site. We strongly recommend reviewing the privacy policy of each site you visit.

We have no control over the content, policies, or privacy practices of third-party sites or services and disclaim any responsibility regarding them.

Children’s Privacy

Our Service is not intended for individuals under 18 years old (“Children”).

We do not knowingly collect personally identifiable information from individuals under 18 years old. If you are a parent or guardian and know that your Child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from children without verifying parental consent, we will take steps to remove that information from our servers.

We reserve the right to update our Privacy Policy from time to time.

We will inform you of any changes by posting the new Privacy Policy on this page. We will update the “effective date” at the top of this Privacy Policy.

We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

To ask questions, provide feedback, or file a complaint regarding this policy or personal information, exercise your rights, or obtain information about our policies and practices, please contact our Privacy Officer using the following details:

 Guy TOH ONE

 Privacy Officer

 Phone: +1 418-840-0585, Extension: 240

 Email: gtohone@foamcreations.com

 Address: 2405, De Celles #8, Québec (Québec), G2C 1K7, Canada